Customer Relationship Management (CRM) refers to the approaching practices, tactics and technologies used to establish a company’s interaction with present and future customers in the market. In a nutshell, CRM are complex solutions based on target and current customer touchpoint requirements.
121 Outsource’s CRM Specialists work with you in the setup, migration and customization of customer data. This is in addition to customized work flows and amalgamating your CRM with one or more of essential platforms (Accounting, Project Management, etc) to ensure an efficient workflow for customer interaction and revenue generation. Ongoing maintenance and enhancement may also be required and our team look forward to helping you get the job done!