CRM Management

Under-utilized CRM (Customer Relationship Management) data can do more harm than help your business’s digital marketing strategy. If you do not measure sales engagement with customers, all your Facebook marketing talk about providing the best customer service may fall flat and feel just like marketing-speak.

Are you making the most of your CRM software? Well, if not, here’s the solution!

When managed right, here are some of the things that your CRM can do:

  • Identify the potential customers who are sales-ready,
  • Show you the highest market segments, so you can make the most of them, and
  • Show you the highest-performing sales channels, and more.

While software like Oracle Marketing Cloud, Zoho CRM, SalesForce and Microsoft Dynamics are powerful (and expensive), they must be used correctly in order for businesses to leverage such software’s excellent offerings.

crm

Correct usage means:

  • Educating sales teams on correct adoption
  • Ensuring that sales teams provide accurate and complete data on sales performance to help leaders and executives scale profits and revenue.
  • Identifying gaps in the sales funnel; this becomes possible when the CRM technology has been adopted across the organization and it is easier to optimize sales.

While software like Oracle Marketing Cloud, Zoho CRM, SalesForce and Microsoft Dynamics are powerful (and expensive), they must be used correctly in order for businesses to leverage such software’s excellent offerings.

Correct usage means:

  • Educating sales teams on correct adoption
  • Ensuring that sales teams provide accurate and complete data on sales performance to help leaders and executives scale profits and revenue.
  • Identifying gaps in the sales funnel; this becomes possible when the CRM technology has been adopted across the organization and it is easier to optimize sales.

CRM is an essential part of digital marketing and social media marketing. It leads to lead generation. Better utilization of your CRM software will boost revenue significantly, as any marketing agency will tell you.

Data migration is the process of transferring data between an array of source and destination environments whilst converting and upgrading file formats to match that of your new destination. 121Outsource provides expert migration services focused around migrations from legacy platforms to Microsoft Cloud & Azure as well as Amazon Web Services.

At 121Outsource we believe that time to value is essential when undertaking a Data Migration for our clients, as such our Migrations are performed programmatically to achieve an automated migration, where possible. This, coupled with our expert migration resources turn tedious/high risk migration projects into seamless business as usual IT activity.

At 121Outsource we understand that Data migration occurs for a variety of reasons, including server or storage equipment replacements, maintenance or upgrades, application migration, website consolidation and data centre-relocation and as such provide tailored services to cater for your needs based on the migration requirement.

At 121Outsource we enable our customers to achieve an effective data migration procedure, through our proven migration process which includes design, extraction, cleansing, load and verification phases catered towards applications of moderate to high complexity.

Migration is a key consideration for any system implementation, upgrade, or consolidation and at 121Outsource our key focus is on successful outcome driven migrations for our customers.

At the core of every ICT environment is your supporting infrastructure, whether it be on-premise, in the cloud or hybrid. At 121Outsource we are focused on ensuring that the building blocks to your environment provide a solid foundation for your now requirements and that they scale to meet future needs.

As a Microsoft and AWS Partner, we ensure that your infrastructure builds follow Best Practice and meet Baseline configuration as specified by the vendor. What puts 121Outsource apart from the rest, is our expert teams which are often a combination of onshore and offshore capability that constructs the teams required to meet your project outcomes and budget.

121Outsource provides bespoke application development that focuses on building Enterprise Applications across a multitude of development languages, platforms and environments (on premise, cloud or hybrid). 121Outsource provides turnkey services for mobile application development, systems integration, web development and e-commerce to name a few.

The 121Outsource software development methodology has been created to assist our customers to structure, plan, and control the process of developing information systems and business applications by focusing on:

• Analyzing the problem
• Market research
• Gathering requirements for the proposed business solution
• Devising a plan or design for the software-based solution
• Implementation (coding) of the software
• Testing the software
• Deployment
• Maintenance and bug fixing

121Outsource provides a mixture of onshore and offshore experts to facilitate the entire Software Development Lifecycle whilst ensuring a successful outcome as well as the most competitive rate.

There is no point in building the best system if no one can use it. That’s why, at 121Outsource we take pride in providing customers with all the relevant adoption services required to turn an ICT system into a business tool that either reduces operational costs or increases business revenue.

At 121Outsource we recognise that in order to prepare the organization for the adoption of a new system, the changes that will take place need to be determined first. This is required to produce a plan or an overview of the system change, and can be done by creating requirements for the new system.

Through our Business Analysis, Requirements Gathering, Project Management and training experts 121Outsource’s adoption services can ensure a concrete plan focused on system specific adoption programs, tailored to your implementation and your organisation’s needs.