• Build

    Build

    Productivity

    Office 365 technologies span all productivity categories including Authoring, Mail and Social, Site and Content Management, Chat, Meeting and Voice and Analytics.

    The 121Outsource Cloud Productivity service enables us to deliver Office 365 and Microsoft 365 (Microsoft Office, OneDrive, SharePoint, Exchange and Skype for Business solutions across multiple or single productivity practice areas under Microsoft’s largest commercial cloud business.

    Cloud Platform

    The 121Outsource Cloud Platform capbility, aims to help our customers modernise their infrastructure, migrate applications and data to the cloud, and build analytics solutions on data platforms in the cloud. 121Solutions can also deliver services and build products using SaaS and PaaS solutions available on Azure Marketplace. In addition, our Cloud Platform services incorporate a managed service offering that helps our customers support their cloud infrastructure.

    Data Center

    With 121Outsource Data Center capability, we differentiate ourselves as a provider of Private Cloud, Management, and Virtualization Deployment services. We are known for transforming data centers into flexible, scalable, and cost-effective solutions.

  • Migrate

    Migrate

    Data migration is the process of transferring data between an array of source and destination environments whilst converting and upgrading file formats to match that of your new destination.

    121Outsource provides expert migration services focused around migrations from legacy platforms to Microsoft Azure & O365 as well as Amazon Web Services.

    At 121Outsource we believe that time to value is essential when undertaking a Data Migration for our clients, as such our Migrations are performed programmatically to achieve an automated migration, where possible. This, coupled with our expert migration resources turn tedious/high risk migration projects into seamless business as usual IT activity.

    At 121Outsource we understand that Data migration occurs for a variety of reasons, including server or storage equipment replacements, maintenance or upgrades, application migration, website consolidation and data centre-relocation and as such provide tailored services to cater for your needs based on the migration requirement.

    We enable our customers to achieve an effective data migration procedure, through our proven migration process which includes design, extraction, cleansing, load and verification phases catered towards infrastructure, applications and data silos of moderate to high complexity.

    Migration is a key consideration for any system implementation, upgrade, or consolidation and at 121Outsource our key focus is on successful outcome driven migrations for our customers.

    Our Migration Services Include:

    • Source Migration Discovery
    • Destination Build & Configuration
    • Migration Performance Planning (Network Assessment & Capacity Planning)
    • Data Cleansing & Information Re-Architecture
    • Data Transformation
    • Post Migration Testing

    121Outsource partners with key software vendors in the Migration space which accelerates our migration service with award winning migration software. This ensures that our customers enjoy a smooth migration that meets timelines and budget.

  • Develop

    Develop

    Application development

    In an app-driven economy, 121Outsource takes pride in building great software solutions for our customers that creates highly differentiated value. We help our customers to digitally transform by leveraging Microsoft, Amazon, Apple and Google technologies to build web and mobile apps for consumers or business—or help modernise their existing apps and put them in the cloud on Azure or AWS. With 121Technoloy Application Development teams, we highlight our expertise in providing in-house, offshore or hybrid developed solutions on comprehensive and enterprise-proven platforms, as well as expanded offerings on hybrid cloud platforms.

    Application Integration

    The 121Outsource Application integration allows organisation to connect applications across the enterprise and increase productivity. We partner with Microsoft, Amazon and industry leading ISV’s to enable and accelerate our time to value to customers whom require deeply integrated and connected systems.

    We help our customers automate business process execution and workflow by seamlessly connecting their on-premises systems to cloud-based applications. Whether their applications run in the cloud or on-premises, customers have the flexibility to seamlessly connect applications, unlock data, and automate business process anywhere. We partner with industry leading vendors in the integration space to provide true ECM capabilities across your technology stacks.

    The Application Integration services provided by 121Outsource enables our customers to connect applications and solutions into various products across the Microsoft and AWS ecosystem.

    DevOps

    Our DevOps experts help organisations accelerate innovation with a modern application development lifecycle approach to deliver great solutions on-premises and in the cloud. The opportunity to manage the process, people, and technology behind great apps helps get world-class applications into user’s hands faster and creates a unique value for our customers.

    The 121Outsource DevOps capability helps organisations define, build, manage, and continuously release great software on-premises and in the cloud.

  • Secure

    Secure

    Security and compliance are top concerns for enterprise customers all over the world. At 121Outsource we focus on providing our customers with digital technology experts on demand that covers all security concerns.

    The 121Outsource security practice provides tailored advisory services to fully managed security services. We are best of breed when it comes to implementing and integrating secure solutions for your endpoints, systems, applications, processes and data.

    We provide expertise to meet your security requirements with a broad set of professional services, ranging from Cloud Assessments, Data Loss Prevention, Information Assurance, Enterprise Mobility and Mobile Device & Data Management, Information Risk Consultancy, Security Consultancy, Identity and Access Management, as well as Disaster Recovery Consultancy.

    Our key services are focused on:

    • Security Assessments
    • Security Operations
    • Identity & Access Management
    • Threat/Vulnerability Management
    • Security Risk Management
    • Security Advisory Services
    • Data Protection & Privacy
    • Cloud Security
  • Adopt

    Adopt

    Data Analytics

    With 121Outsource Data Analytics services, differentiates us as a specialist in business intelligence, big data, or advanced analytics. We help our customers turn their data into actionable insights. We build descriptive, diagnostic, predictive, and prescriptive analytics solutions for our customers to analyse historical information stored on your data platform (Database, Datawarehouse, Data Lake, IoT) and from real-time data feeds (Stream Analytics). This in turn allows us to offer actionable insights through interactive PowerBI reports. We also build end-to-end advanced predictive analytical models using machine learning, Cortana Intelligence Suite, and Data Lake Analytics solutions, to name a few.

    We extend our data analytics services across data platforms, such as SQL and Oracle database, and big data for on-premises and hybrid environments. We advise customers on their business needs, and architect, develop and administer data platforms using a powerful, secure, and industry-recognised big data and analytics platform. These platforms include operational database management and data warehousing. With our help, customers are able to innovate, compete, and capture value by making data-driven decisions from insights extracted from data stored on data platform.

    Business Analysis

    121Outsource provides business analysis services to help our customers better understand their organisation in relation to technology systems and how they can be applied to reduce business expenditure or to increase business revenue. The finding and business requirements are documented to form its business processes and define the systems that will enable these.

    At 121Outsource our business analysts become the bridge between the business problems and the technology solutions, by focusing on four key areas:

    • Strategic planning – to identify the organisation’s business needs
    • Business model analysis – to define the organisation’s policies and market approaches
    • Process design – to standardise the organisation’s workflows
    • Systems analysis – the interpretation of business rules and requirements for technical systems (generally within IT)

    Training and Adoption

    121Outsource provides custom training based our core competencies. We also partner with leading training providers for more formal, structured, instructor lead in class training as well as online or public training courses.

  • Marketing

    Content Marketing

    The customer is King in digital marketing. And so is content, in the online world. In digital marketing, content is still top dog. It rules social media marketing. It is the backbone that drives interactions between prospects and your business.

    Content can be used as a tool to attract valuable links, that may lead prospects to your products and services. It is also the tool that may sneak you into conversations on social media, and drive referral traffic to your website.

    Content is an essential part of any digital marketing strategy, as every marketing agency will tell you. And it is vital in search engine marketing.

    We help you produce the content that will do all this and more. We will help you:

    • Understand what drives your prospects and what their goals are. This step is essential to convert leads to customers, and helps you create the right content.
    • Map your customers’ journey when it engages with your company, to make sure that your content is taking them where you want them to go.
    • Create content that has the power to convert.
    • Reach your content out to the right audience, at the right stage in the buying process.

    Any social media marketing agency will tell you that your goals in creating the right content is lead generation. You want prospects to hand over their contact details. For that purpose, you must deliver content that they will find valuable enough to give you what you need.

    This is where we come in. We’ve got your back, and we’ll help you raise your ROI.

  • Acquisition

    Customer Acquisition

    Re-Marketing

    Site visitors are not usually primed for a sale on the first visit, so we re-target these visitors and give you the necessary details needed to help you convince them to make a purchase.

    CONTENT MARKETING AND SEO

    With content marketing, you are able to transform raw email data and website visits into sales requests, and we have everything under control, from copywriting to customer journey mapping.

    CONVERSION RATE OPTIMIZATION

    The majority of businesses spend a lot on media campaigns without carrying out a split test to optimize their site design and landing pages. Optimizing means that you can quickly multiply the earnings from your media budget for a fraction of the cost.

    MARKETING CLOUD

    With quality experience garnered from working with brands such as IBM, Hubspot, Marketo, Salesforce and Oracle Marketing Cloud, you can be certain that we can help you find and execute the right solution for your organization.

  • Management

    CRM Management

    Under-utilized CRM (Customer Relationship Management) data can do more harm than help your business’s digital marketing strategy. If you do not measure sales engagement with customers, all your Facebook marketing talk about providing the best customer service may fall flat and feel just like marketing-speak.

    Are you making the most of your CRM software? Well, if not, here’s the solution!

    When managed right, here are some of the things that your CRM can do:

    • Identify the potential customers who are sales-ready,
    • Show you the highest market segments, so you can make the most of them, and
    • Show you the highest-performing sales channels, and more.

    While software like Oracle Marketing Cloud, Zoho CRM, SalesForce and Microsoft Dynamics are powerful (and expensive), they must be used correctly in order for businesses to leverage such software’s excellent offerings.

    Correct usage means:

    • Educating sales teams on correct adoption
    • Ensuring that sales teams provide accurate and complete data on sales performance to help leaders and executives scale profits and revenue.
    • Identifying gaps in the sales funnel; this becomes possible when the CRM technology has been adopted across the organization and it is easier to optimize sales.

    While software like Oracle Marketing Cloud, Zoho CRM, SalesForce and Microsoft Dynamics are powerful (and expensive), they must be used correctly in order for businesses to leverage such software’s excellent offerings.

    Correct usage means:

    • Educating sales teams on correct adoption
    • Ensuring that sales teams provide accurate and complete data on sales performance to help leaders and executives scale profits and revenue.
    • Identifying gaps in the sales funnel; this becomes possible when the CRM technology has been adopted across the organization and it is easier to optimize sales.

    CRM is an essential part of digital marketing and social media marketing. It leads to lead generation. Better utilization of your CRM software will boost revenue significantly, as any marketing agency will tell you.

  • Lead generation

    Lead generation through Omni Channel

    By using our iconic lead generation model, you can lead your audience to make purchases.

    PARTICULAR AUDIENCE

    Make sure you understand your best market segment through the use of big data, a marketing strategy that will help you gain more prospective clients.

    AUTOMATION OF TRAFFIC

    Automate your marketing process to ensure your website has a steady number of visitors each day.

    GENERATE LEADS

    Split your target audience so that you can reach more people with less cost.

    MONITOR YOUR LEADS

    Ensure you have a social media marketing platform that can show you how much you spending the generation of new leads.

    GET AN APPOINTMENT

    Lead generation can be converted into appointments, make sure to review such appointments with your sales team for better training.

    GET CONTENT

    Download and analyse big data which can help you predict the performance of each market segment.

    CLOSE THE DEAL

    As a marketing agency, understanding when to close the sale is the most critical step. You can close the deal with your customer face to face or through the phone.

    THE BIG DIFFERENCE

    Every step of lead generation is made in such a way that strong leads are always being generated and every prospect is treated seriously since that is what drives tomorrow’s business success. Online marketing involves generating additional leads each day and converting them into real customers.

    PAID FOLLOWERS

    Use paid social media ads to ensure you have high numbers of followers and creative social media marketing strategies to gather as many followers as possible.

  • Automation

    Marketing Automation

    It is through marketing automation that one is able to measure and track the marketing prospects. The marketing prospects are easily converted into real customers through productive interactions. This can help you to have active prospective customers who you could rely on in the future.

    HAVE REAL CUSTOMERS THROUGH MARKETING AUTOMATION POWER

    121Outsource is one of the latest marketing agencies which have properly implemented great programs for every Australian. It cannot be compared to any other marketing agency.

    THE PROCESS OF BUYING

    Customers have changed in the way they make their purchases. Facebook marketing can be relied on to generate lead customers. A proper digital marketing strategy makes marketing enjoyable since internet penetration across the globe has been on the rise. Prospective customers are seen making up their minds to buy before engaging a marketing agency.

  • Develop

    Marketing Cloud

    Through cloud marketing 121Outsource has been able to oversee the facilitation of innovative brands in social media marketing.

    USE THE EXPERTISE AT 121OUTSOURCE

    Choosing to work with the technical experts in 121Outsource will create a stack of professionals in online marketing that will be working for you. They will evaluate the strategies needed for your organization to perform optimally and apply them. You will get your preferred results if you implement an intelligent marketing strategy. The current marketing world has changed greatly and it is only through a renowned social media marketing agency that you will be able to implement the best cloud solution for your business.

    ADVOCACY FOR BUYERS AND ANALYSIS OF SYSTEMS

    Our experts review the technology you have so they can pin point the strengths and weaknesses therein. They then use this information to guide them in laying out the proper strategies to help you deliver the optimal results to correspond to the budget set aside.

    DEVELOPMENT OF DIGITAL STRATEGIES

    There are many brand name products in Australia that have had their marketing strategies developed by 121Outsource, brands such as Monash University, Mirvac, and ANZ.

    DEVELOPMENT OF PLATFORMS AND MANAGEMENT

    Clients tend to search for marketing platforms that can help them implement their strategy, execute it with ease, and provide reporting mechanisms for ease of monitoring. Of course, this depends on the client’s demands, and a business that respects their customers’ demands puts in place a working digital marketing strategy.

    SYSTEMS DEVELOPMENT AND INTEGRATION

    Putting technology in place is one thing, however implementing it successfully requires meticulous planning, industry expertise, and a wealth of experience.

  • Develop

    Phone Sales Conversion

    If you’ve ever wished your sales team would actually use the CRM software you’ve invested in to log data from calls with prospects identified through social media marketing, we are here to help. Businesses need a 100% CRM accuracy to gauge sales performance. Sales teams often fail to provide this kind of accuracy. That is where we come in.

    We help with the medium of logging data on CRM by working with your sales team. We help with creating scripts based on calls, and identifying qualification questions for lead generation.

    As a multi-functional marketing agency, we are here to help you pre-qualify buyers, by working as an extension of your sales team. We help by calling and identifying your potential customers, and setting up appointments. We guide those who are ready to buy, straight to your business. In other words, we offer the kind of support every sales team wished they had. In the process, we help to cut down on the time that your team spends in pursuing digital marketing prospects that aren’t sales ready and aren’t worth pursuing.

    How do we do this? We are armed with our excellent system that lets us send scripts, notes and details of appointments directly to your CRM while being integrated with it.

    And we go one step further to help you with your digital marketing strategy. We monitor and analyse the data on sales performance, and strive to improve the numbers for you.

    Search engine marketing campaigns are great ways to drive your phone sales conversions up. This is another area of our expertise, that we can offer guidance on.

  • Social Media Marketing

    Social Media Marketing

    Our goal is to help you maximize the correct metrics to reach your target audience, attract leads, finally convert them to customers, and nurture these leads for high returns on investment.

    Worried about your digital marketing strategy? We can help with the number crunching, because your strategy should largely be built around numbers, especially, the numbers that come from social media metrics and point you to the leads.

    We understand social like no one else. And we know how to read the metrics that matter for your bottom line. Out of the hundreds of metrics that a social media marketing agency could be analysing, there are only a handful that truly matter for your business, such as:

    • Demographics
    • Behaviours
    • Interests
    • Website visitors, etc.

    Let your social media marketing agency take care of the intricacies of online marketing, while you focus on more important aspects of your business, like your ROI. Leave Facebook marketing to the experts, who know how to read the data that identify leads.

    Our Lead Generation Processes to Attract and Retain Your Customers

    IDENTIFYING THE RIGHT AUDIENCE

    The first step is to use our statistical formulae to predict the behaviour of your customer base. Our formula will help you identify those who are most likely to respond to offers, in other words, the leads. Or retain old customers.

    IDENTIFYING TRIGGERS TO CONVERTS LEADS TO CUSTOMERS

    There are important triggers that affect buying patterns in customers. We identify these triggers with A/B Testing.

    CAPTURING AUDIENCE DATA

    We show you how to capture valuable contact details of your potential leads, with a manual to help you along the way.

    GET YOU STARTED ON MAXIMIZING DATA

    Our goal is to help you maximize the correct metrics to reach your target audience, attract leads, finally convert them to customers, and nurture these leads for high returns on investment.

Trusted By Great Teams

We aim to provide a professional and friendly relationship with our clients

  • peberry
  • ABNA
  • BA
  • China Payments
  • CLA
  • CPS
  • credit solutions
  • EasyFuel Fuel Discounts Australia
  • Hyper
  • IA
  • Ideal
  • Identity People
  • kiss mobile
  • MiamiOne
  • Partner2Grow
  • practice insight
  • Online Path
  • Winthink

Data migration is the process of transferring data between an array of source and destination environments whilst converting and upgrading file formats to match that of your new destination. 121Outsource provides expert migration services focused around migrations from legacy platforms to Microsoft Cloud & Azure as well as Amazon Web Services.

At 121Outsource we believe that time to value is essential when undertaking a Data Migration for our clients, as such our Migrations are performed programmatically to achieve an automated migration, where possible. This, coupled with our expert migration resources turn tedious/high risk migration projects into seamless business as usual IT activity.

At 121Outsource we understand that Data migration occurs for a variety of reasons, including server or storage equipment replacements, maintenance or upgrades, application migration, website consolidation and data centre-relocation and as such provide tailored services to cater for your needs based on the migration requirement.

At 121Outsource we enable our customers to achieve an effective data migration procedure, through our proven migration process which includes design, extraction, cleansing, load and verification phases catered towards applications of moderate to high complexity.

Migration is a key consideration for any system implementation, upgrade, or consolidation and at 121Outsource our key focus is on successful outcome driven migrations for our customers.

At the core of every ICT environment is your supporting infrastructure, whether it be on-premise, in the cloud or hybrid. At 121Outsource we are focused on ensuring that the building blocks to your environment provide a solid foundation for your now requirements and that they scale to meet future needs.

As a Microsoft and AWS Partner, we ensure that your infrastructure builds follow Best Practice and meet Baseline configuration as specified by the vendor. What puts 121Outsource apart from the rest, is our expert teams which are often a combination of onshore and offshore capability that constructs the teams required to meet your project outcomes and budget.

121Outsource provides bespoke application development that focuses on building Enterprise Applications across a multitude of development languages, platforms and environments (on premise, cloud or hybrid). 121Outsource provides turnkey services for mobile application development, systems integration, web development and e-commerce to name a few.

The 121Outsource software development methodology has been created to assist our customers to structure, plan, and control the process of developing information systems and business applications by focusing on:

• Analyzing the problem
• Market research
• Gathering requirements for the proposed business solution
• Devising a plan or design for the software-based solution
• Implementation (coding) of the software
• Testing the software
• Deployment
• Maintenance and bug fixing

121Outsource provides a mixture of onshore and offshore experts to facilitate the entire Software Development Lifecycle whilst ensuring a successful outcome as well as the most competitive rate.

There is no point in building the best system if no one can use it. That’s why, at 121Outsource we take pride in providing customers with all the relevant adoption services required to turn an ICT system into a business tool that either reduces operational costs or increases business revenue.

At 121Outsource we recognise that in order to prepare the organization for the adoption of a new system, the changes that will take place need to be determined first. This is required to produce a plan or an overview of the system change, and can be done by creating requirements for the new system.

Through our Business Analysis, Requirements Gathering, Project Management and training experts 121Outsource’s adoption services can ensure a concrete plan focused on system specific adoption programs, tailored to your implementation and your organisation’s needs.

Content Marketing

The customer is King in digital marketing. And so is content, in the online world. In digital marketing, content is still top dog. It rules social media marketing. It is the backbone that drives interactions between prospects and your business.
Content can be used as a tool to attract valuable links, that may lead prospects to your products and services. It is also the tool that may sneak you into conversations on social media, and drive referral traffic to your website.
Content is an essential part of any digital marketing strategy, as every marketing agency will tell you. And it is vital in search engine marketing.
Content Marketing

We help you produce the content that will do all this and more. We will help you:

  • Understand what drives your prospects and what their goals are. This step is essential to convert leads to customers, and helps you create the right content.
  • Map your customers’ journey when it engages with your company, to make sure that your content is taking them where you want them to go.
  • Create content that has the power to convert.
  • Reach your content out to the right audience, at the right stage in the buying process.
Any social media marketing agency will tell you that your goals in creating the right content is lead generation. You want prospects to hand over their contact details. For that purpose, you must deliver content that they will find valuable enough to give you what you need.
This is where we come in. We’ve got your back, and we’ll help you raise your ROI.

Security and compliance are top concerns for enterprise customers all over the world. At 121Technology we focus on providing our customers with digital technology experts on demand that covers all security concerns.

The 121technology security practice provides tailored advisory services to fully managed security services. We are best of breed when it comes to implementing and integrating secure solutions for your endpoints, systems, applications, processes and data.

We provide expertise to meet your security requirements with a broad set of professional services, ranging from Cloud Assessments, Data Loss Prevention, Information Assurance, Enterprise Mobility and Mobile Device & Data Management, Information Risk Consultancy, Security Consultancy, Identity and Access Management, as well as Disaster Recovery Consultancy.

Our key services are focused on:

Security Assessments
Security Operations
Identity & Access Management
Threat/Vulnerability Management
Security Risk Management
Security Advisory Services
Data Protection & Privacy
Cloud Security